Doves

About Doves

A trusted South African funeral care brand since 1883.

Doves combines a long national history with a purpose-led approach to funeral, memorial and financial services.

Immediate help

How can we help you when someone passes away?

You always have someone to talk to. Please contact your local Doves branch or our Doves Call Centre for immediate help and support.

Company overview

A major role player in the progressive development of the funeral industry.

Doves is one of the largest funeral directing companies in Southern Africa. The organisation provides funeral directing, funeral insurance and related services to South African communities.

Doves was established in 1883 as a funeral directing organisation in Durban, initially named Doves Funeral Services. Doves Group emerged in 1959 when Homes Trust Funeral Services acquired respected funeral directing companies including Goodall & Williams, Doves, Doves & Adlam Reid and Jones & Rice.

In 1989, the senior management team purchased the company from Metropolitan Life and changed its name to HT Group.

Company Purpose

Doves exists to serve families and communities with care.

  • The leading funeral brand in South Africa.
  • Delivers a service that will be a celebration of life.
  • Creates an environment where our people can grow.
  • Provides innovative funeral related services and products to all South African communities.
  • Exploits the full extent of the funeral value chain for the benefit of all our stakeholders.

Strategic Objectives

Focused on people, markets and sustainable service.

  • To develop our people.
  • To become the leading funeral brand across all markets.
  • To increase the diversity of our income streams.
  • To establish a commercial business partnership network.
  • To implement efficient and cost-effective business processes.

Vision

To be the first choice for funeral and financial services.

Mission

Delivering a service as a celebration of life to all our stakeholders, clients and employees.

Values

Honesty & TrustPassion to ServeRespectInnovationOwnership

Speak to Doves when your family needs support.

Our call centre and local branch teams are available to help with funeral arrangements, cover enquiries and practical next steps.

How to pay your account

Pay at Doves or at participating Pay@ partners.

Shoprite
Checkers
Top it Up
Nedbank
My eBills
Pick n Pay
Boxer
PEP
Ackermans
SPAR
Usave
Call Branch Arrange